How to Create Multilingual Forms

What are multilingual forms?

Multilingual forms are surveys, questionnaires, or intake forms that can be presented to respondents in their preferred language. With Brella Health, you build the form once and it becomes available in any language you choose — without needing to manually recreate each version.

Why multilingual forms matter

Language barriers are one of the most common reasons people disengage from forms, surveys, and intake processes. When someone is asked to answer questions in a language they're not fully comfortable with, they're more likely to abandon the form, misunderstand questions, or provide inaccurate responses. Offering forms in a person's native language removes that barrier entirely.

Reach a wider audience

Over 1.5 billion people speak English, but that still leaves the majority of the world's population more comfortable in another language. Multilingual forms allow your organization to meaningfully connect with Spanish, French, Arabic, Mandarin, Vietnamese, Haitian Creole, and dozens of other language communities — without hiring translators for every new form you create.

Improve data quality

When people understand exactly what they're being asked, they give better answers. It means cleaner data, more reliable insights, and decisions you can actually trust.

Build trust and demonstrate respect

Offering a form in someone's native language sends a clear signal: we see you, and we've made the effort to communicate on your terms. That trust has a direct impact on completion rates, patient satisfaction scores, customer relationships, and community engagement.

Stay compliant

Many organizations — especially in healthcare, government, and education — are legally or contractually required to provide materials in multiple languages to serve their populations equitably. Multilingual forms make compliance straightforward rather than an ongoing operational burden.

Save time and reduce costs

Traditional approaches to multilingual forms involve maintaining separate documents for each language, coordinating with human translators, and manually reconciling responses. Brella handles all of that automatically. One form, one workflow, every language.

Step 1: Log in to your Brella dashboard

Head to brellahealth.com and sign in with your account credentials. If you don't have an account yet, you can create one here.

Step 2: Navigate to the Forms section

From the left-hand sidebar, click Forms -> Templates. Here you'll find all existing forms in your account.

Step 3: Create a new form

Navigate to Forms -> New in the side menu. Here you can either create manually, generate it with AI, upload a PDF, or copy and paste a Google Form link. There are several question types:

• Multiple choice — respondents pick one option from a list
• Multiple select — respondents pick one or more options from a list
• Free response — respondents type in their own answer
• Date picker — respondents select a date from a calendar
• Signature — respondents digitally sign there name

Step 4: Add and arrange your questions

Build out your form by adding questions one at a time.

Step 5: Enable language translations

Once you're form is submitted, navigate to Forms -> Templates and find your form. Click on it and at the bottom left click Add language. Here you can select languages your account has access to and translate your form to those languages.

You can review and edit any translated text before publishing. This is especially useful for domain-specific terminology like medical, legal, or technical terms where a direct translation may need adjustment.

Step 6: Publish and share

You're ready to send your form via email or sms! Checkout this article to go more into depth on what that looks like.

Step 7: Review responses

All responses are collected in the responses tab on your dashboard. Regardless of which language a respondent used to fill out the form, you can view every response translated into english. You can also export responses as a PDF in either the respondent's language or your own.

Questions about multilingual forms or need a language added? Contact our team and we'll help you get set up.